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F.A.Q.



Do you have questions? We have answers! Please check out our list of helpful FAQ’s below. If you have a question that is not answered below, please give us a call. We would love to hear from you!



How many scratch dots are on my Scratch & Help card?
50 fun scratch dots.

What is the maximum someone could scratch for under 1 scratch dot?
The maximum is $3.00. The donation amounts range from $0.50 to $3.00.

What coupons can I get with my Scratch & Help card?
Please check our coupon section.

How many coupon sheets are included per scratch card?
30 coupon sheets come with each scratch card. The idea is that people scratch 2 or more times in order to recieve their full coupon sheet. This way instead of seeing 50 people to complete their card, they only have to see about 20. If you want 1 coupon sheet per scratch dot, we will simply send you an extra coupon pad per scratch card- FREE.

What colors do the Skratch & Help cards come in?
Blue, purple, red or green.

How big is the Scratch & Help card?
When folded closed into 3, the card is 4" by 7". Fits neatly into your pocket!

What is the quality of the Scratch & Help card?
3 coats of varnish to give it a beautiful glossy look and to maintain the scratch card throughtout the entire fundraiser.

How does the Scratch & Help card compare to other scratch card fundraisers?
We intend on remaining the #1 Scratch Card fundraiser in North America.

When and how do we have to pay for the scratch cards?
Several options are available:
1- Purchase order form- we will then invoice your school/group 30 days from the date of delivery.
2- Credit Card- $100 bonus, pay by credit card and recieve 1 extra scratch card with your order.
3- Check- mail us a check

How long does it take to recieve the cards?
Our standard service is to deliver your cards within 7 days from the day you place your order. Overnight service is also available at additional charge.

Are there any additional charges such as shipping and handling?
NO extra charges!

Does it cost anything extra to have our group name/logo printed on the cards?
NO extra charges!

What is the return policy for Scratch Cards?
Although we cannot accept returns on Scratch Cards we will be happy to send you new coupon pads free of charge to replace any expired one.